Cognitive Edge News
Cognitive Edge Guest Blog
Our guest blogger for the next two weeks is Tony Quinlan. Tony is Chief Storyteller with Narrate, which he started in 2000 to explore and experiment with narrative, something that had been prompted while running IBM's external communications in Scotland in the 1990s. Since then he's worked with UN agencies, government departments and commercial organisations on communications, branding and culture. Today, he is a writer, keynote speaker, conference chair, masterclass presenter and international consultant. But he has also been a radio presenter, radar designer, TV tuner, dishwasher, lift attendant, software programmer and presented live public roadshows to 8,000 people at a time. Needless to say, he has stories about all of them.
8 February 2010
Avoiding client rejection later, annoy them now...
One pattern we saw in early SenseMaker projects was challenge and (on occasion) rejection of results by the end client. What I'd failed to do was spend enough time with them, ensuring that they "owned" the signifiers, saw the data coming in, got to play with SenseMaker themselves. My tendency had been to let them sit back early in the process, for fear of disrupting an early relationship with them.
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6 February 2010
Toothache, Faceache and adaptation

Having spent a couple of hours in the dentist's chair this morning, I feel like Faceache (from Buster, one of the great British comics of the 1970s). Uncomfortable enough to have necessitated a quick nap and turning down a chat with Steve in town this afternoon before he flies.
If I can figure out how to add an image, I'll include that here too.
4 February 2010
Ah-ha moments
The past week has been a major mix of approaches, headsets and sectors. I've run a masterclass on Internal Communications, been part of a two-day conference for the Medinge branding thinktank and done a day's intensive training on SenseMaker with Steve and Michael. One of the things that always feels like a challenge is the difference between the Cognitive Edge world and the others. It's easy to forget how different much of the world sees things.
1 February 2010
A practitioner's viewpoint
It's a little daunting to step up to take the microphone following on from Russell. I am, of necessity, going to focus more on the practitioner/commercial side of things. Having spent much of the past 15 months on narrative capture projects from around the world, I'm planning to share some of the thinking and some of the lessons from those in the next couple of weeks.
Sometimes you come across a well worded criticism, I referenced
As a part of the general sort of the study I have been cataloguing my library. Once upon a time this would have been a major undertaking, but now with the benefit of a hand scanner and